Trusted travel planning in Singapore and the region

Travel Agent in Singapore

Embassy Alliance is a licensed travel agent in Singapore and regional DMC since 2005: customized holidays, private tours, Changi transfers, hotels and MICE, planned and run by a local team on the ground.

Local team on the ground
20-plus years of experience
Multilingual staff
Licensed partners
Customized itineraries

Your local travel expert in the city-state

A travel agent in Singapore who runs the trip, not just books it

Singapore is the front door to Southeast Asia. Changi Airport connects to more than 150 cities, English is a working language, the MRT and taxis cover the whole island, and most nationalities clear immigration visa free. What a good travel agent in Singapore adds is everything after the arrival hall at Changi: the transfer already waiting, the hotel in the right district near Marina Bay or Orchard Road, the licensed guide who knows the quiet hour for Gardens by the Bay, and the phone number that answers when a flight shifts. Embassy Alliance has planned exactly this kind of trip across the region since 2005.

A booking site hands you a confirmation. A travel agent in Singapore hands you a trip that someone local is responsible for.

We run Singapore programmes from a regional office at Singapore Land Tower, 50 Raffles Place, backed by our head office in Kuala Lumpur, so you deal with one accountable team rather than an offshore call centre or a search engine reselling someone else's inventory. When you plan with us you have one point of contact that contracts the hotels, operates the transfers, supplies the guides and runs the tours on the ground. That is the difference between a booking site and a local team that is here in the city when your itinerary needs a real person.

This page sets out how we plan trips: the services we cover, the destinations we reach from Singapore, the travellers we look after, and the four steps from first enquiry to a confirmed programme. Singapore also works as a twin-centre base, most guests pair it with Kuala Lumpur, the Malaysian islands, Bali or Phuket, and we plan both legs on one contract. If you are comparing suppliers, read this as a working brief. When you are ready, send your dates and we build the plan around them. As a trusted tour operator in Singapore, we plan the Singapore stay and the wider regional trip on one contract.

First-time visitors lean on our team of Singapore travel experts and an overview of everything you can reach when you base a regional trip in Singapore.

The Singapore CBD skyline at golden hour

Why a local agent

Why choose a local travel agent in Singapore

The five things a local team gives you that a global booking site cannot. This is the case for planning through people who are actually in the city.

A scenic view of Singapore
  • Local expertise

    Our consultants work in Singapore. They know the quiet hour at Gardens by the Bay, how long the Changi run takes in evening traffic, and which hotel floor looks out at Marina Bay Sands and the light show. That kind of local read is the part you cannot get from a booking screen, and it is what shapes a trip that actually works on the ground.

  • Better supplier relationships

    Twenty years of standing contracts with hotels, guides and transport operators across Singapore and the region mean rates, availability and room upgrades that a one-off booking rarely reaches. When we call a supplier, someone we have worked with for years answers, which matters most on the day a plan has to change quickly.

  • Personalized planning

    Every itinerary is built around your dates, pace, budget and the people travelling, not pulled off a shelf. We start from what you want the trip to feel like, propose a plan that fits, then refine it with you until the hotels, the timing and the day trips are right.

  • Emergency assistance

    Flights move, weather turns and plans change. A live local number is answered throughout your trip, so a delayed arrival at Changi or a last-minute change is handled by a real person on the ground rather than an overseas ticket queue. That safety net is why many families and groups plan with a local agent.

  • Time savings

    We compress days of research, cross-checking and separate bookings into one costed plan. You approve it and travel, instead of stitching together hotels, transfers, guides and attraction tickets yourself and hoping the timings line up. The planning work is ours, the trip is yours.

What we plan

Our Singapore travel services

Everything a full-service Singapore travel agency should cover, from itinerary planning and attraction tickets to Changi transfers, hotel reservations, multilingual guides and business events. Each service is run on our own operations, not subcontracted and forgotten.

Holiday packages

Singapore holiday packages built around your dates and pace, with itinerary planning, hotels, transfers, guides and attraction tickets in one price. City-only breaks, family trips and twin-centre routes with Malaysia or the islands, all costed as one plan rather than a stack of separate bookings. Tell us the sights that matter, from Marina Bay Sands and Gardens by the Bay to a Sentosa day, and we shape the trip and the budget around them.

See Singapore tours

Private tours

Private city tours and day trips with your own vehicle and a licensed guide: Marina Bay, the Merlion and the Civic District, Chinatown, Little India and Kampong Glam, or a full day on Sentosa with Universal Studios and the S.E.A. Aquarium. Nothing shared, nothing rushed, the schedule is yours. A half-day covers the Marina Bay core; a full day reaches Gardens by the Bay, the ethnic quarters and Sentosa, or an evening programme built around the Supertree light show.

Browse guided excursions in Singapore

Airport transfers

Meet-and-greet Changi Airport transfers from all four terminals and the Jewel complex, plus our own chauffeur and coach fleet for groups. A named driver waits in arrivals, and Marina Bay is about 20 minutes away by road, so the first thing that happens in Singapore is smooth.

Singapore airport transfers

Hotel bookings

Hotel reservations across Marina Bay, Orchard Road, the Civic District and Sentosa, from city four-stars to the Marina Bay Sands and Raffles end and the ballroom conference hotels. We hold standing rate agreements with most major properties, so we match the hotel to the trip and the budget, not the other way round. Connecting rooms, group blocks, early check-in and view requests are handled as part of the plan, not left to chance at the front desk.

Hotels in Singapore

Group tours

Group travel handled end to end: room blocks, coach logistics timed around Marina Bay and Orchard traffic, multilingual guides, rooming lists and a tour manager on the ground. From a family of twelve to a series group of forty, the moving parts stay coordinated by one team. We brief drivers and guides on your group before arrival, so the first transfer runs as smoothly as the last.

Corporate travel

Corporate travel management for teams flying into Singapore: Changi fast-track, chauffeur services, business-district hotels around Marina Bay and Raffles Place, restaurant reservations and a single point of contact for changes. We work to company travel policy and return clean documentation for finance.

MICE services

Meetings, incentives, conferences and exhibitions run through Marina Bay Sands Expo, Suntec Singapore, Sands Expo and the Sentosa resorts: delegate transfers, room blocks, gala dinners at Gardens by the Bay, team building and incentive travel, staged and managed by our own operations team.

Tour operator and MICE in Singapore

Planning a trip to Singapore? Get a free, custom itinerary from a local team.

WhatsApp us

Beyond the city-state

Popular destinations from Singapore

The best short flights, day trips and twin-centre legs within reach of the city-state. We build these around your Singapore stay with the flights, transfers, guides and tickets already handled.

Desaru Coast

Desaru Coast

90 minutes by ferry

A master-planned resort coast in Johor with Hard Rock, Anantara and the Westin, two championship golf courses and a water park, reached by ferry from Tanah Merah. The easy beach escape from Singapore without a domestic flight.

Sample: a Singapore city stay with a two-night Desaru Coast beach extension.

Kuala Lumpur

Kuala Lumpur

1-hour flight

The Malaysian capital, with the Petronas Twin Towers, Batu Caves and a Genting Highlands day out. The natural twin-centre partner to Singapore, and a city where our head office runs the ground programme.

Sample: a five-night Singapore and Kuala Lumpur twin-centre with flights and transfers.

Langkawi

Langkawi

1.5-hour flight

A duty-free archipelago of 99 islands with branded beach resorts, the SkyBridge cable car and yacht charters. The relaxed end of a regional trip that starts in the city.

Sample: Singapore, Kuala Lumpur and Langkawi in one three-centre itinerary.

Penang

Penang

80-minute flight

George Town's UNESCO heritage quarter and the strongest street food in Malaysia, a short flight from Changi. A natural two or three-night cultural leg alongside Singapore.

Sample: a Singapore stay paired with two nights of heritage and food in Penang.

Tioman

Tioman

Road and ferry via Mersing

A low-key marine-park island off the east coast of Johor, with healthy coral, the Tiger Reef dive site and a rainforest interior. Reached by road to Mersing and a ferry, for guests who want quiet water after the city.

Sample: a Singapore city break followed by three quiet nights on Tioman.

Sabah

Sabah

2.5-hour flight

Malaysian Borneo, with Mount Kinabalu, the Kinabatangan River wildlife safari, the Sepilok orangutans and the Sipadan dive sites. A direct flight from Changi opens a nature leg that pairs well with a Singapore start.

Sample: a Singapore stay extended with a wildlife and diving week in Sabah.

There is more within reach. Explore what you can plan from Singapore.

Who we serve

Trips planned for every kind of traveller

Leisure, corporate and group travellers all plan through the same local team, with the itinerary shaped to who is actually travelling.

Families

Connecting rooms, child-friendly guides and a pace that works with children, from the Singapore Zoo and River Wonders to Universal Studios on Sentosa.

Couples

Rooftop dining above Marina Bay, a private city tour and a quiet beach extension to Desaru or Bintan, planned without the crowd of a coach group.

Corporate

Business-district hotels, Changi fast-track arrivals, chauffeur services and travel-policy documentation for teams and executives.

Schools

Educational group tours with vetted transport, clear ratios and itineraries that balance learning, safety and time on the coach, from the museums to the Science Centre.

Luxury travellers

Marina Bay and Raffles suites, VIP Changi handling through the private terminal, private guides and discreet logistics for guests who want the top of the city's inventory.

FIT

Fully independent travellers who want a private, flexible plan: their hotel, their guide, their schedule, with support on call throughout.

GIT

Series groups and incentive parties with room blocks, coach fleets, tour managers and rooming lists handled as one operation.

Delegates seated at a business conference

Corporate & MICE

Corporate travel and MICE in Singapore

Singapore is one of the strongest MICE cities in the world, with Marina Bay Sands Expo, Suntec, Sands Expo, the Sentosa incentive resorts and the access to match. We run the ground side end to end.

Conferences

Plenaries and breakouts at Marina Bay Sands Expo, Suntec Singapore and Sands Expo, with delegate hotels blocked by transfer time to the venue.

Incentive travel

Reward programmes built around a Sentosa resort buy-out, a Gardens by the Bay evening and a Singapore River gala dinner to close.

Exhibitions

Stand logistics, delegate movement and hotel blocks around the Marina Bay and Suntec show calendars, with coach staging managed on arrival.

VIP movements

Changi fast-track and private-terminal handling, immigration liaison, limousine fleet and protocol handling for premium and executive guests.

Ground logistics

One operations team owning transport, guides, restaurants and timing, so the programme runs instead of just existing on paper.

Why Embassy Alliance

Why travellers choose Embassy Alliance

A licensed operator with a local team, not a reseller. These are the things that separate a real local travel agent from a booking screen.

01

Local team on the ground

We run Singapore trips from a regional office in the city, not overseas. The person who quotes your trip is the person who runs it.

02

20-plus years of experience

Operating as a regional DMC and tour operator since 2005, with the supplier relationships that only come with time.

03

Multilingual staff

Account managers and guides working in English and Russian, briefed on your group before anyone arrives.

04

Licensed partners

A licensed agency working with licensed local guides and insured, contracted suppliers across Singapore and the region.

05

Customized itineraries

Every plan is built to brief around your dates, pace and budget. We do not resell an off-the-shelf group departure.

06

B2B and B2C service

We work directly with travellers and as the ground partner for overseas agencies, on net trade rates.

07

24/7 support

A live number throughout the trip. When a flight moves or a plan changes, a real person answers on the ground.

How to book

Four steps from enquiry to arrival

No long forms and no obligation. Send a brief and we do the planning work.

Travel consultants planning an itinerary at a table of laptops
  1. 01

    Send your brief

    Tell us your dates, number of travellers, budget and what you want from the trip, by form, email or WhatsApp. There is no cost to ask.

  2. 02

    Get your plan

    We return a costed itinerary with hotels, transfers and tours, usually within one business day for leisure trips and 24 to 48 hours for groups.

  3. 03

    Refine and confirm

    We adjust the plan until it fits, then confirm on a clear quote. You know exactly what is included before anything is paid.

  4. 04

    Travel with support

    Your driver waits at Changi, your guide is briefed, and our team is on call throughout for anything the itinerary throws up.

Talk to a Singapore travel expert

Contact our Singapore travel experts

Tell us your dates, group size, budget and what you want from the trip. We build a costed Singapore travel plan around it and reply within one business day, in English or Russian.

Kuala Lumpur head office

Suite D-18-03, Menara SuezCap, KL Gateway

No. 2 Jalan Kerinchi, 59200 Kuala Lumpur

We reply within one business day, in English or Russian.

Contact Embassy Alliance

Prefer to talk first?

The Marina Bay view at sunset, Singapore
What stood out was that the Embassy Alliance team genuinely knew the destination. The guides corrected my assumptions in the briefing; the routing they suggested worked better than my draft.

Bespoke Travel Consultant

UK-based luxury travel

The Marina Bay skyline at sunset, Singapore

By the numbers

Twenty years across Malaysia and Singapore

0+

Years operating across Malaysia, Singapore and the UAE

0K+

Guests hosted on EA-operated programmes

0+

Hotel and resort partners on standing contracts

FAQ

Singapore travel planning, frequently asked

A local travel agent in Singapore gives you one accountable team on the ground: contracted hotel rates, licensed guides, guaranteed Changi transfers and a live number when a plan changes. Embassy Alliance runs its own transfers and tours from a regional office in Singapore rather than reselling someone else's inventory, so you save the time of assembling a trip yourself and you have a real person here if anything goes wrong.